Contact Form Freshdesk Plugin

Powerful plugin that sends Contact Form Entries Plugin entries and Twilio Call Center Plugin Data into Freshdesk. Have full control over what is sent, and when it is sent to get all the data you need.

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Key Features and Screenshots

Connect Account

Connect Freshdesk account to any Contact Form by simply entering Freshdesk API key.

Fields Mapping

Easily map any Contact Form fields to any Freshdesk Object fields.

Primary Key

Instead of creating new object, you can update old object by setting Primary Key field.

Multiple Feeds

A Feed determines how data should be sent to Freshdesk. You can create multiple feeds & setup conditions for sending entries to Freshdesk accounts.

Error Reporting

If there is an error while sending data to Freshdesk an email containing the error details will be sent to the specified email.

Freshdesk Logs

View a detailed log of each entry sent (or not sent) to Freshdesk and easily resend an entry to Freshdesk.

Export Logs as CSV

Easily export Freshdesk Logs as a CSV file for forecasting, bookkeeping, and accounting purposes.

Full Synchronization

All local entries are fully synchronized with Freshdesk entries. If you update/delete/restore an entry that entry will be updated/deleted/restored in the Freshdesk.

Filter Entries

By default all entries are sent to the Freshdesk, but you can apply filters & setup rules to limit the entries sent ro Freshdesk.

Send Data As Notes

You can send one to many fields data as Freshdesk entry Note.

Ticket Status and Priority

You can choose a ticket status and priority for new Tickets.

Powerful Extensions

Yes, our Professional & Developer licenses include 10+ free add-on extensions

Twilio

Twilio

Get a visitor’s carrier information via Twilio’s API for international phone numbers.

FullContact

FullContact

Get all visitor details that are available online; using email, phone number or company url.

EveryoneAPI

EveryoneAPI

Get a visitor’s information via EveryOne’s API using their phone number.

WhitePages Caller ID

WhitePages Caller ID

Get a visitor’s information via WhitePages’ API using their phone number.

OpenCNAM

OpenCNAM

Get a visitor’s name using the OpenCNAM API.

OpenWeather

OpenWeather

Get the current weather of a visitor’s location based on their IP address.

Choose the Best Package

  • Basic
    $39 / Year
    • Use on 1 WordPress Site
    • 1 Year of Support & Updates
    • No Add-ons
    • Basic Email Support
  • Developer
    $59 / Year
    • Use on 25 WordPress Sites
    • 1 Year of Support & Updates
    • 15+ Premium Add-ons
    • Priority Email Support

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