Plugin gets all tickets related to a user from selected ticket system and displays to user in table form.
You can display ‘Create a Ticket’ form on any wordpress pages or below ‘Tickets’ table.
You can display custom fields of ticket system in ‘Create a Ticket’ form.
You can display Phone Number and add attachment field in ‘Create a Ticket’ form.
You can ask the user to select a topic as a ticket tag when creating a new ticket. User can select from ticket system tags or products purchased.
For preventing spams , you can display Google reCaptcha before submitting a new ticket or replying to old ticket.
You can display user tickets and ‘Create a Ticket’ form in my account section of WooCommerce.
When viewing a ticket in Help Scout, plugin displays user order details in Help Scout.